Frequently Asked Questions
Everything you need to know about your Noise gear and experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with the tracking ID and a link to our logistics partner's website to monitor your delivery status in real-time.
What is the warranty period for Noise products?
All Noise smartwatches, wireless earbuds, and accessories come with a standard 1-year limited warranty covering manufacturing defects from the date of purchase.
Are Noise smartwatches water-resistant?
Most Noise smartwatches feature IP67 or IP68 ratings, making them resistant to sweat, splashes, and dust. Please check the specific product page for depth and duration limits.
What is your return and replacement policy?
We offer a 7-day replacement policy for products that arrive damaged or are functionally defective. The item must be returned in its original packaging with all accessories included.
Which payment methods do you accept?
We accept a wide range of payment options including Credit/Debit Cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I sync my Noise device with my smartphone?
Download the 'NoiseFit' or 'Noise Buds' app from the Google Play Store or Apple App Store, enable Bluetooth on your phone, and follow the in-app instructions to pair your device.